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Sunday, 20 May, 2012 |
Training
Programme Terms and Conditions
Training seats can be reserved up to 5 working days in advance. To secure confirmed seat/s in the training programme, completed registration forms with payment or purchase order are required, failing which seats in the training programme will be automatically cancelled.
Once payment is receive by UBS Consultants Training Centre, we will email, snail mail or fax you a confirmation letter and directions to UBS ConsultantsTraining Centre. If you have not receive this letter at least three working days before the beginning of the training, please call us. Please bring the confirmation letter with you on the day of the training.
A client may cancel a public scheduled training programme and be fully refunded all course fees provided more than 7 working days notice, in writing (working days excludes all statutory bank holidays) is given. Penalties for cancellation will apply as follows: No.
of Working Days Notice Given, Penalties incurred
All cancellations must be received in writing and acknowledged by UBS Consultants Training Centre. Client substitutions are acceptable provided sufficient notice is given prior to training programme commencement. Notice given should be in writing and sent to us at least 7 working days prior to start of the training. The substitute person must meet all course requirements and/or is approved by UBS Authorised Training Centre. In situations where customised training (on-site) is conducted specifically for a client, either at our training centres or at customers' site or any other alternative venue - course cancellation must be received in writing more than 10 working days in advance of the due commencement date. The full course fee and incurred expenses will remain invoiceable for cancellations of such courses within this period. Cancellations or rescheduling of a Customised Training (on-site) 1 - 9 working days prior to the Customised Training (on-site) class start date will be charged 50% of the Training fee. Customised Training (on-site) that are canceled or rescheduled the same day or after the start date will be charged the full Training fee. In the event that it is necessary for UBS ConsultantsTraining Centre to cancel or reschedule a course, we will endeavour to give a minimum 7 working days notice. In such circumstances a full refund or alternative dates will be available and all liability by UBS ConsultantsTraining Centre will be limited to the value of the original course fee.
You may change the start date of your training to alternative dates and incur no additional costs provided the request is made in writing more than 7 working days in advance of the training start date. Penalties will apply as follows: No. of Working Days Notice Given, Penalties incurred 6 - 1 days Notice, 50% of course fee Participants who do not cancel or reschedule and do not show up for the class will be charged full payment. Please Note: Training Dates once transferred can not subsequently be cancelled at any further time. In situations where training is conducted specifically for a client, either at our authorised training centres or at customers' site or any other alternative venue - change of training dates must be received in writing more than 7 working days in advance of the training start date. No other change of dates will be entertained within this time period.
You may pay by cheque or purchase order (terms: net due 30 days). Please make cheques payable to UBS Consultants. For all forms of payment, please include your name, training programme, training date (or students' identification number). Your payment must be confirmed within 30 days from enrolment or 12 working days prior to the first day of the course, whichever comes first. If you enroll within 12 working days of the course, you must confirm payment within 24 hours. If you enrol within five days before the start date, you must confirm payment when you enrol. When enrolling for courses, be sure you are authorised to incur a financial responsibility for your organisation. The Registration Form must accompany any purchase order or cheque sent to UBS Consultants so we can identify which person enrolls in which training programme. Prices are quoted in Singapore Dollars. UBS Consultants reserves the right to change prices without prior notice.
For information about on-site training at clients' nominated locations, please call us to schedule an interview with our training consultant. Our training Consultants will discuss with you on available training dates, facility and lab requirements. We are also able to develop customised training programmes to suit clients' individuals needs and requirements. UBS Consultants reserves the right to change, cancel and / or reschedule training classes. |
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